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TERMS & CONDITIONS

LAZYFISH Online Transaction Terms and Conditions Agreement

This agreement pertains to the terms and conditions of using this website and constitutes the operational agreement ("Terms") between the company (hereinafter referred to as "we"/"us"/"our") and all users ("you"/"your") accessing or ordering goods/services through this website or any other potentially linked sites. Before clicking the "Payment" button to place an order, please carefully read these Terms and our Privacy Policy. By using this website or placing an order through it, you signify your agreement to be bound by these Terms and our Privacy Policy. If you do not agree to all the Terms and the Privacy Policy, please refrain from placing an order. These Terms may be subject to change without separate notice, but you should carefully review them before placing an order. If you do not agree to all such changes, please cease accessing or using this website. If you continue to access and/or use this website after changes to the Terms, Privacy Policy, and other applicable policies on the website, we will consider you as having accepted those changes. If you have any questions regarding these Terms or the Privacy Policy, you can access our website or contact us through our website contact form.

FuZhen Exercise Items Co., Ltd. is a physical company affiliated with LAZYFISH. Company Address: No. 28, Lane 190, Shelin Street, Dongshi District, Taichung City, 423, Taiwan. Business Number:83131014.

1.Product Information

The product name, price, content, specifications, model, and other relevant information presented on the product transaction page constitute an integral part of the contract.

2.Confirmation Mechanism and Contract Fulfillment

These terms aim to establish a legally binding agreement between us. We value you as a customer, and these terms protect your rights as well as outline our rights in conducting business transactions. They are of significant importance to both parties. By placing an order, you are deemed to have read and accepted the entire content of these terms. You agree to: Use the website only for legal inquiries or orders. Not place any speculative, false, or fraudulent orders. We reserve the right to cancel any order that we reasonably suspect to be fraudulent at any time and notify relevant authorities. Provide accurate and complete email, mailing, and/or other contact information. You acknowledge that we may use this information to contact you (please refer to our privacy policy). Understand that if you do not provide all the necessary information, we may not be able to complete your order. By using this website to place an order, you guarantee that you have reached the legal age in Taiwan and are legally capable of entering into a binding agreement. You are responsible for the truthfulness of all information in your order. You confirm that, before placing an order through the website, you have been provided and prominently alerted to important information. You have carefully read and fully understood the relevant product information or service content in your order, including quantity and quality, price or payment, performance period or method, safety warnings and risk warnings, after-sales service, and civil liability. In any of the following circumstances, we have the right to terminate or suspend your access to or use of the website: 4-1. We believe you have violated the terms of the agreement or are at risk of doing so. 4-2. We believe it is necessary for transaction security purposes or to protect interests. The services and products available on the website are intended for sale in Taiwan only. The content of the contract as stated in the terms does not constitute an invitation to sell but should be considered as an invitation to offer. Unless we have accepted your order, no contract exists for any product. If we have not accepted your order, but funds have already been deducted from your account, the deducted funds will be fully refunded. To successfully place an order, you must follow the online shopping process as instructed and click the "Payment" button to submit your order. Your order will be confirmed by an email from us acknowledging that we have received your order (referred to as "Order Processing"). Please note that order acknowledgment does not mean that your order has been accepted, although the funds may have been deducted from your account, similar to when your order constitutes your desire to purchase one or more products from us. The establishment and effectiveness of all orders are subject to our acceptance, and we will confirm acceptance of your order by sending an email confirming that the product has been allocated (referred to as "Shipment Confirmation"). The contract for the purchase of products will only be formed when we send you the Shipment Confirmation. The contract content only involves products that have been confirmed as allocated in the Shipment Confirmation. We will no longer provide any other products that may be part of your order unless the allocation of those products has been confirmed in a separate Shipment Confirmation. All orders for products available before the Shipment Confirmation will be allocated based on availability. In the case of difficulty in supply or product unavailability, we reserve the right to provide you with information about equivalent or higher-quality substitute products regarding the products you ordered. If you do not intend to order such substitute products, we will refund any payments you have made. Order Rejection: We reserve the right to withdraw any product from this website, and/or to remove or edit any material or content on this website at any time. Although we will always make our best efforts to process all orders, there may be exceptional circumstances where we may need to refuse to process an order after we have sent you an Order Processing. In such cases, we reserve the right at any time, at our sole discretion, to refuse to process an order. If we withdraw any product from this website (whether or not it has been sold), remove or edit any material or content on this website, or refuse to process or accept any order after we have sent an Order Processing to you, we will not be liable to you or any third party. You can browse the various products, categories, prices, and other important matters provided by our company on the pages of this online store. After confirming your order, our company will send an email "Order Confirmation Notification" and also send a "Order Shipment Notification" before shipping. You can also log in to your account and enter the "My Account" page, click the "View My Order" link to check the order processing status.

3.Privacy Protection

Our company is committed to complying with relevant regulations for the protection of personal data and our company's privacy protection policy, ensuring the proper management and protection of user privacy rights.

4.Account and password being compromised

If you wish to inform the company that your member account and password have been compromised, please contact the company through the customer service email. The company will process your account based on your requests, such as requests to stop usage or deletion, accordingly. Additionally, the company will promptly suspend the processing of any ongoing transactions and subsequent use of the account upon being informed of the compromise of your account and password.

5.System Security

This website employs the widely-accepted TLS (Transport Layer Security) protocol to safeguard the system. The transmission of your personal information is encrypted to ensure security.

6.Consumer Dispute Resolution

The company has a customer service center, and if you have any complaints or feedback, you can contact the customer service center. A dedicated representative from the customer service center will get in touch with you to address any follow-up matters. The contact details for the customer service center are as follows: Customer Service Email: lazyfish.divehaus@lazyfish.co Service Hours: Monday to Sunday, 9:00 AM to 6:00 PM

7.Feedback

We welcome your comments and feedback. Please use the official fan page messaging platform (Instagram or Facebook)to send us your comments and feedback.

8.Jurisdiction Agreement

Any disputes arising from this agreement shall be subject to the jurisdiction of the Taichung District Court in Taiwan as the court of first instance, and both parties agree to this jurisdiction.

02 November 2022 update

 

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